Support
For urgent safety situations, contact local emergency services now. McAuley support cannot provide emergency intervention.
No. McAuley is designed around private decision records. Uploaded files, chat inputs, charts, reports, and generated reels are processed to deliver the requested output and improve your own workspace, not to train shared AI models.
No. McAuley is a thinking tool. It can organize trade-offs, constraints, reversibility, and counterarguments, but it does not replace licensed clinicians, lawyers, registered financial advisers, or other qualified professionals.
Yes. Paid subscriptions are month-to-month or annual, depending on the plan you choose. You can cancel renewal from billing before the next renewal date.
Subscription credits are service-use allowance for the current billing period. Purchased credit packs remain available while your account is active, subject to fair-use and acceptable-use limits.
Unused subscription renewals and unused credit packs can be reviewed by support. Credits already consumed by chat runs, charts, PDF exports, or generated reels are generally not refundable because the service has already been delivered.
McAuley is not an emergency or crisis intervention tool. If you may hurt yourself or someone else, or if there is immediate danger, contact local emergency services now. You can also contact the 988 Suicide & Crisis Lifeline, Samaritans at 116 123, Lifeline at 13 11 14, or a local urgent support service.